With over 26 years of experience, Aditya Birla Minacs provides customized business process outsourcing (BPO) solutions focused on three core areas of capability: contact center solutions, integrated marketing services and knowledge process outsourcing. The company combines expertise in these areas to improve revenue, customer service and operating margin for Fortune 500 clients.

 Minacs has more than 12,000 employees at locations in North America, Europe and Asia and has established successful industry practices with clients in the automotive, banking, financial services and insurance, telecommunications and technology verticals.

As a trusted advisor, Minacs is well positioned for accelerated success in the global BPO industry, through its multinational footprint; its capabilities in multiple industry verticals; its culturally diverse and knowledgeable workforce; and its ability to deliver best-in-class solutions.